WHAT IS YOUR RETURN POLICY?
You may exchange for another product (If in stock and of the same value). If you are not 100% satisfied with your purchase. You can exchange your purchase for up to 14 days from the purchase date. Exchanged products must be in the condition in which you received them and in the original packaging.
We will only consider refunds on products if the item(s) of clothing are unused and unworn and in the original secure packaging. Due to hygiene standards and regulations, returns are not permitted on worn items. You may return your item(s) within 14 days of receiving, please contact us prior to returning the item(s). Please do not amend any products, especially if you have doubts and would like to return it. Upon us receiving a return we will examine the product and if satisfied and the product is not damaged or worn or amended we will process a refund.
HOW LONG WILL IT TAKE TO RECEIVE MY ITEM?
Depending upon which delivery method you choose; we aim for 2-4 business days for our Standard UK delivery.
For first class UK delivery we aim to deliver for 1-2 business days.
For overseas delivery please see on checkout.
HOW DO I KNOW MY SIZE?
Not sure what size to buy? No problem... use our handy Size Table alongside each product to determine what size to buy! We work alongside the UK size guide and all items are slim fit.
DO YOU ONLY SHIP WITHIN THE UK?
Nope! We ship worldwide, please email us on info@zionapparel.co.uk so we can give you idea on shipping cost. Alternatively proceed to our cart to give you an idea of cost.
I NEED PRODUCTS FOR MY WEDDING, HOW CAN I DO THIS?
Congratulations on your wedding! We can accommodate on a tailor made package, please email us at info@zionapparel.co.uk with your inquiry and designs you may have in mind. Your design does not have to be part of our existing products, if you have something else in mind please email us with the images.